“The most important determinant of people’s work experience is the culture of the organization. People’s most immediate culture is their team.” Dr. Michael West, Europe’s leading expert on healthcare leadership Most people I talk to say their organization’s culture could use some work. Some might even use...
Photo by Devon MacKay on Unsplash I have a new job; a really important one, and it’s perfect for me … A few months ago, I accepted the part-time position of Executive Director of BCalm. I know this is a great next step for me, working with an...
In March 2020, almost overnight, our oldest daughter’s workplace reinvented how they work. All employees from head office moved to working from home. Jess says it took some adjustment, but now she appreciates not having the daily commute and actually puts in a longer day....
Organizations around the world are observing workforces that are becoming increasingly burnt out, well into the second year of the pandemic. The acknowledgment and support of psychological health in the workplace remains as pressing as ever. What exactly is psychological well-being, and how do we...
“No matter how good you are at negativity, you’re also capable of positivity.” – Barbara Fredrickson I sometimes find myself finishing an online meeting with a group and thinking, ‘That felt almost normal,” which is a weird thought to have. But 20 months into the pandemic, it’s...
Do you want to build a healthier, more positive, and productive workplace? The concept of workplace health became very important to me in my twenties when I worked in a place that had 50% turnover of staff each year. Obviously, there were issues or people would...
Photo by rowanlott on Pixabay Summer workin’ had me a blast. Summer workin’ happens so fast. (You’re singing this with me, aren’t you? ) We’ve made it to June! With my daughter still in school, I always think of a “work year” as being on a school year schedule....
Photo by henor teneqja on Unsplash. A SPIDER SAID IT BEST… Once upon a time, in a positively beautiful book written by E.B. White, there lived a little spider whose name was … Charlotte. Our heroine was small and grey, courageous and kind, gracious and extremely hard-working!...
Have you ever wondered whether you can improve your organization’s customer culture? I work with leaders to create more positive workplace cultures that attract and retain the right people – not just the right employees but the right customers. Wal-Mart Chairman Sam Walton nicely sums up one...
“Every choice you make leads you away from your vision or moves you toward it.” ~ Patti Digh Are you interested in cultivating a more positive workplace culture? Chances are that most leaders will answer “yes” to this, but achieving it is easier said than done. A new...