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Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference. • Robert Frost, from “The Road Not Taken” We spent our Thanksgiving weekend with our small family and close bubble of friends. There was laughter, delicious food,...

Photo by Charlotte Coneybeer on Unsplash Life has really changed, hasn’t it? Two months ago, you never would have imagined that your business would still be on hold - that you’d be completely reinventing how you operate. You may have thought this pandemic would pass in...

“Every choice you make leads you away from your vision or moves you toward it.”  - Patti Digh -  What do we want our culture to be? This simple question was the starting point for a bold new vision for Baptist Healthcare (BHC), an organization that led...

“A positive people culture is one where people experience positive emotions, optimism, cohesion, gratitude and humour, and where they have, as a consequence, a real sense of engagement” Dr. Michael West, Professor of Organizational Psychology, Lancaster University Management School. My interview with Dr. West was one...

I skied for 20 years before I learned this concept that made all the difference! I took a lesson where the instructor talked to us about the “fall-line” of the mountain. This is the direction water will flow when it is free to run. When...

  I’m writing a chapter of my book while out on the Wild West Coast of Vancouver Island in Ucluelet, where when the sun shines it is the most beautiful place on earth, and when it rains, it rains sideways. My only responsibility in exchange for...