Would you describe the experience you have at work as a healthy life experience? I hope that’s the case, but for many it is not. There are still many organizations that prescribe to the overwork and overwhelm style of management, despite an ever increasing body...

Photo by henor teneqja on Unsplash. A SPIDER SAID IT BEST… Once upon a time, in a positively beautiful book written by E.B. White, there lived a little spider whose name was … Charlotte. Our heroine was small and grey, courageous and kind, gracious and extremely hard-working!...

Have you ever wondered whether you can improve your organization’s customer culture? I work with leaders to create more positive workplace cultures that attract and retain the right people – not just the right employees but the right customers. Wal-Mart Chairman Sam Walton nicely sums up one...

“Every choice you make leads you away from your vision or moves you toward it.” ~ Patti Digh Are you interested in cultivating a more positive workplace culture? Chances are that most leaders will answer “yes” to this, but achieving it is easier said than done. A new...

Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference. • Robert Frost, from “The Road Not Taken” We spent our Thanksgiving weekend with our small family and close bubble of friends. There was laughter, delicious food,...

Photo by Charlotte Coneybeer on Unsplash Life has really changed, hasn’t it? Two months ago, you never would have imagined that your business would still be on hold - that you’d be completely reinventing how you operate. You may have thought this pandemic would pass in...

Most organizations that encourage mindfulness practices amongst their employees do this for the benefit of employee well-being, as it offers clarity of thinking, better concentration, and the ability to stay calm under pressure. However, there are some other very powerful and fascinating benefits to this practice....

“Research shows that corporate purpose statements often do more harm than good because they are political exercises rather than words that people passionately believe in,” were the words of Dr. Robert Quinn when I interviewed him for “A Better Place To Work: Daily Practices That...

“A positive people culture is one where people experience positive emotions, optimism, cohesion, gratitude and humour, and where they have, as a consequence, a real sense of engagement” Dr. Michael West, Professor of Organizational Psychology, Lancaster University Management School. My interview with Dr. West was one...

I skied for 20 years before I learned this concept that made all the difference! I took a lesson where the instructor talked to us about the “fall-line” of the mountain. This is the direction water will flow when it is free to run. When...