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When I was a child, my parents decided it wasn’t OK for people to smoke in our house. They didn’t smoke themselves, and they didn’t want their children to take in second hand smoke. While that would be perfectly normal in today’s world, in the...

When I get a consulting request from a small business or team to work with them on their culture, it is often when they have reached the size of about 35 employees. Up until this point the business or group has been growing and there...

“Every choice you make leads you away from your vision or moves you toward it.”  - Patti Digh -  What do we want our culture to be? This simple question was the starting point for a bold new vision for Baptist Healthcare (BHC), an organization that led...

“A positive people culture is one where people experience positive emotions, optimism, cohesion, gratitude and humour, and where they have, as a consequence, a real sense of engagement” Dr. Michael West, Professor of Organizational Psychology, Lancaster University Management School. My interview with Dr. West was one...

I skied for 20 years before I learned this concept that made all the difference! I took a lesson where the instructor talked to us about the “fall-line” of the mountain. This is the direction water will flow when it is free to run. When...

"No matter how good you are at negativity, you’re also capable of positivity.” - Barbara Fredrickson Bad things happen. Things hit us the wrong way sometimes. Life has it’s own timetable. And while we may need to wallow in it awhile or have a meltdown occasionally,...

  I’m writing a chapter of my book while out on the Wild West Coast of Vancouver Island in Ucluelet, where when the sun shines it is the most beautiful place on earth, and when it rains, it rains sideways. My only responsibility in exchange for...