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How many people do you know that completely disconnect from work over the summer… or ever? I receive countless bounce backs from people when they are out of the office and “have limited access to email,” and yet I still get a response back from them...

Have you ever experienced burnout at work? Unfortunately, burnout has become a “normal” occurrence in many workplaces today. If you hear employees or managers exclaiming about “going home on time” or “taking a whole weekend off,” it’s probably time to investigate how deeply burnout is embedded...

Do you want to build a healthier, more positive, and productive workplace? The concept of workplace health became very important to me in my twenties when I worked in a place that had 50% turnover of staff each year. Obviously, there were issues or people would...

Have you ever wondered whether you can improve your organization’s customer culture? I work with leaders to create more positive workplace cultures that attract and retain the right people – not just the right employees but the right customers. Wal-Mart Chairman Sam Walton nicely sums up one...

“Every choice you make leads you away from your vision or moves you toward it.” ~ Patti Digh Are you interested in cultivating a more positive workplace culture? Chances are that most leaders will answer “yes” to this, but achieving it is easier said than done. A new...

Photo by Charlotte Coneybeer on Unsplash Life has really changed, hasn’t it? Two months ago, you never would have imagined that your business would still be on hold - that you’d be completely reinventing how you operate. You may have thought this pandemic would pass in...

As I begin to write this article, I am in quarantine in my white house, with its small front porch. The days are warm, spring is well and truly here. It’s green outside, and flowers bloom everywhere. The ocean tides come and go as they...

“Research shows that corporate purpose statements often do more harm than good because they are political exercises rather than words that people passionately believe in,” were the words of Dr. Robert Quinn when I interviewed him for “A Better Place To Work: Daily Practices That...

“A positive people culture is one where people experience positive emotions, optimism, cohesion, gratitude and humour, and where they have, as a consequence, a real sense of engagement” Dr. Michael West, Professor of Organizational Psychology, Lancaster University Management School. My interview with Dr. West was one...