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What does it take to be a transformational leader? Most organizations are more focused on problem-solving than on new possibilities. But when the person leading the change can present a compelling vision in a way that gets others engaged, it is infectious. Being the vision-keeper for change...

Photo by henor teneqja on Unsplash. A SPIDER SAID IT BEST… Once upon a time, in a positively beautiful book written by E.B. White, there lived a little spider whose name was … Charlotte. Our heroine was small and grey, courageous and kind, gracious and extremely hard-working!...

Have you ever wondered whether you can improve your organization’s customer culture? I work with leaders to create more positive workplace cultures that attract and retain the right people – not just the right employees but the right customers. Wal-Mart Chairman Sam Walton nicely sums up one...

“Every choice you make leads you away from your vision or moves you toward it.” ~ Patti Digh Are you interested in cultivating a more positive workplace culture? Chances are that most leaders will answer “yes” to this, but achieving it is easier said than done. A new...

Do you enjoy giving constructive feedback at work? How about receiving it? Most people say “no” to these questions, yet when asked if they like to learn and grow in their career, the answer is almost always a resounding “yes.” But it’s almost impossible to grow without...

Many leaders claim they want to improve workplace culture, but what does it take to put this into action? How do you keep teams engaged and energized enough to tackle big challenges? Creating a flourishing workplace culture is an ongoing process of open conversations and empowering action....

Are you feeling as weary as I am? It’s the middle of winter in a pandemic, and shockingly (although I still can’t quite fathom it) this coming March will mark the 1-year anniversary of something that has shifted every aspect of our personal, work and...

Photo by adrian on Unsplash If there were ever a time for resilience, it is now. Since the beginning of COVID, we have needed to make daily decisions amidst ongoing uncertainty. Our brains are good at this in the short term, but not when the uncertainty...

Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference. • Robert Frost, from “The Road Not Taken” We spent our Thanksgiving weekend with our small family and close bubble of friends. There was laughter, delicious food,...