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Would you describe the experience you have at work as a healthy life experience? I hope that’s the case, but for many it is not. There are still many organizations that prescribe to the overwork and overwhelm style of management, despite an ever increasing body...

Have you ever wondered whether you can improve your organization’s customer culture? I work with leaders to create more positive workplace cultures that attract and retain the right people – not just the right employees but the right customers. Wal-Mart Chairman Sam Walton nicely sums up one...

“Every choice you make leads you away from your vision or moves you toward it.” ~ Patti Digh Are you interested in cultivating a more positive workplace culture? Chances are that most leaders will answer “yes” to this, but achieving it is easier said than done. A new...

Photo by Charlotte Coneybeer on Unsplash Life has really changed, hasn’t it? Two months ago, you never would have imagined that your business would still be on hold - that you’d be completely reinventing how you operate. You may have thought this pandemic would pass in...

“Research shows that corporate purpose statements often do more harm than good because they are political exercises rather than words that people passionately believe in,” were the words of Dr. Robert Quinn when I interviewed him for “A Better Place To Work: Daily Practices That...

I caught up with my friend Kathryn on a recent trip through Field, in the Canadian Rockies, where she and her husband run a pottery studio. Getting together reminded me of when we worked together as lifeguards in my teens at a small, outdoor pool...

“A positive people culture is one where people experience positive emotions, optimism, cohesion, gratitude and humour, and where they have, as a consequence, a real sense of engagement” Dr. Michael West, Professor of Organizational Psychology, Lancaster University Management School. My interview with Dr. West was one...

I skied for 20 years before I learned this concept that made all the difference! I took a lesson where the instructor talked to us about the “fall-line” of the mountain. This is the direction water will flow when it is free to run. When...

"No matter how good you are at negativity, you’re also capable of positivity.” - Barbara Fredrickson Bad things happen. Things hit us the wrong way sometimes. Life has it’s own timetable. And while we may need to wallow in it awhile or have a meltdown occasionally,...

People used to take vacations. Real ones. I was one of them. I’d go for 2-3 weeks somewhere with no phone or email. Nowadays this disconnection is out of the ordinary. When in Athens recently, I was hiking with my mother up the steps to see...